Last Updated: [Insert Date]
Welcome to Rod Rivet Online Shop! We’re fellow anglers who understand your passion for fly fishing and are committed to providing you with quality gear and exceptional service. These Terms and Conditions outline the rules and regulations governing your use of our website and services.
By accessing our website at flyfishingonsale.com and making a purchase, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.
1. User Responsibilities and Account Terms
1.1 Eligibility
To place an order on our website, you must be at least 18 years old and possess the legal authority to enter into binding contracts.
1.2 Account Information
When creating an account or placing an order, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your information to keep it accurate
- Maintain the security of your password and accept all risks of unauthorized access
- Notify us immediately if you discover or suspect any security breaches related to our website
1.3 Prohibited Activities
You may not use our site:
- For any unlawful purpose
- To solicit others to perform or participate in any unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
2. Products and Services Description
2.1 Product Information
We strive to accurately display the attributes of our products, including colors, specifications, and descriptions. However, the actual colors you see will depend on your monitor, and we cannot guarantee complete accuracy.
2.2 Product Availability
All orders are subject to product availability. If an item is not available after you have placed an order, we will notify you and refund any payments you have made for that item.
2.3 Pricing Information
All prices are shown in US Dollars and do not include applicable taxes or shipping charges, which will be added during checkout.
Note: Our product offerings include fly fishing gear and accessories such as fly rods, reels, lines, tying tools, clothing, and related equipment designed for anglers of all experience levels.
3. Orders and Payment Terms
3.1 Order Process
Placing an order on our website constitutes an offer to purchase products. We reserve the right to accept or decline your order for any reason, including limitations on quantities available for purchase.
3.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
By providing payment information, you represent that you have the legal right to use the payment method.
3.3 Order Confirmation
After placing an order, you will receive an email confirmation. This email represents our acceptance of your order and forms a contract between you and Rod Rivet Online Shop.
3.4 Shipping and Delivery
We process orders within 1-2 business days. Shipping timelines vary based on your selected method:
- Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment
- Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after shipment
Please note that we currently cannot deliver to parts of Asia and some remote regions.
4. Returns, Refunds, and Exchanges
4.1 Return Policy
We accept returns and exchanges for most new, unused, and unopened items within 15 days of delivery. To initiate a return:
- Contact us at [email protected] within 15 days of receiving your order
- Wait for our instructions and Return Merchandise Authorization (RMA) number
- Ship the item with all original packaging and tags to the provided address
- Allow 3-5 business days for processing after we receive your return
4.2 Non-Returnable Items
Due to hygiene and safety reasons, we cannot accept returns on:
- Opened Fly Tying Kits & Materials
- Leaders & Tippet with opened packaging
- Fly Boxes without original packaging
- Any item not in its original condition, damaged, or missing parts (unless due to our error)
4.3 Refunds
Refunds are processed within 5-7 business days of receiving your return and are issued to your original payment method. Original shipping fees are non-refundable unless the return is due to our error.
Customer Satisfaction Note: We’re anglers too, and we understand the importance of reliable gear. If something isn’t right, we’ll work with you to make it right.
5. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Rod Rivet Online Shop or our content suppliers and is protected by international copyright laws.
You may not reproduce, distribute, transmit, display, or create derivative works from any content without our prior written consent. The Rod Rivet name and logo are trademarks of our company.
6. Limitation of Liability
Rod Rivet Online Shop will not be liable for any damages resulting from:
- The use or inability to use our products or services
- Unauthorized access to or alteration of your transmissions or data
- Statements or conduct of any third party on our service
- Any other matter relating to our service
Our total liability to you for all claims related to our products and services shall not exceed the amount you paid for the products or services at issue.
7. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the State of New York, USA. Any disputes arising from these terms or your use of our website will be resolved in the state or federal courts located in New York.
8. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website after changes constitutes acceptance of the modified terms.
9. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: Rod Rivet Online Shop, 4348 Calico Drive, NEWARK VALLEY, NY 13811 USA
